Terms of use

Welcome to hiqelectronics.com. Hi-Q Electronics and its affiliates provide their products and services to you subject to the following conditions. If you visit or shop at hiqelectronics.com, you accept these conditions. Please read them carefully.  When you use any current or future Hi-Q Electronics Pvt. Ltd. / hiqelectronics.com.com service or visit, purchase from any business affiliated with Hi-Q Electronics Pvt. Ltd., these terms and conditions are applicable.

Privacy

Our privacy policy governs your visit to our website www.hiqelectronics.com. Details are available on the same site.

Electronic Communications

When you visit hiqelectronics.com or send e-mails to us, you are communicating with us electronically. You consent to receive this information electronically. We will send you e-mails or post notices on this site. You agree that all legal requirements that any communications that be in writing can be provided to you by electronic means.

Copyright

All content on hiqelectronics.com is the property of Hi-Q Electronics Pvt. Ltd. or its content suppliers.

These include all content like text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software. The entire content on this site is the exclusive property of Hi-Q Electronics Pvt. Ltd.. All software used on this site belongs to Hi-Q Electronics Pvt. Ltd. or its software suppliers.

Site Access

Your Account

This account is for the sole use of the person linked to the email ID. You agree to maintain the confidentiality of the login email ID and password and not to share the account information with any other individual. You are to be fully responsible for all activities that occur under your account and password. You must be over 18 years of age to make purchases from hiqelectronics.com. You may not use a false email address or impersonate any person or entity.

Hi-Q Electronics and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content or cancel orders without assigning any reason.

Reviews, Comments, Communications, And Other Content

Visitors may post comments and other content. They may ask questions, submit suggestions and ideas. The material

  1. Should not be illegal.
  2. Should not be obscene, threatening, defamatory and should not be invasive of privacy.
  3. Should not be injurious to third parties or be objectionable.
  4. Should not be political campaigning or commercial solicitation.
  5. Should not be chain letters, mass mailings or any form of spam.

When you post or submit any materials, unless we indicate otherwise, you grant Hi-Q Electronics Pvt. Ltd. and its affiliates a non-exclusive right to use content in any form. We have the right to reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content anywhere in any media. This right shall be non-exclusive, perpetual, royalty-free, irrevocable and fully sublicensable. You must own the rights to the content that you post and that you shall indemnify Hi-Q Electronics Pvt. Ltd. or its affiliates for all claims arising from your posts or submissions. Hi-Q Electronics Pvt. Ltd. is not obliged to monitor your posts but has a right to modify or erase the content at any time.

PCB design files, Gerber files, and drawings submitted for production at Hi-Q Electronics Pvt. Ltd. remain the property of the person who provided them to Hi-Q Electronics Pvt. Ltd.. These inputs are for the supply of Printed Circuit Boards by HI-Q Electronics Pvt. Ltd. or its affiliates and will not be shared with outside entities without written authorization by you. You warrant and represent you own the rights to these files or have been authorized by the owner to share these files with HI-Q Electronics Pvt. Ltd..

Risk of Loss

All risk of loss and title for all items purchased from Hi-Q Electronics Pvt. Ltd. passes onto you upon our delivery to the shipping courier.

Product Descriptions

Hi-Q Electronics Pvt. Ltd. and its affiliates attempt to be as accurate as possible. However, hiqelectronics.com does not warrant that product description or other content of this site is accurate, complete, reliable, current, or error-free.

Order of Precedence

HI-Q Electronics manufactures PCB’s based on designs received from the customer. In the event of a conflict in the content of the technical inputs received from the customer the order of precedence shall be as follows:

  1. Written waiver from customer.
  2. Gerber file / Drawing / technical inputs received from the customer.
  3. Customer specifications.
  4. Customer Purchase order.
  5. IPC Specifications.

PCB Prices

PCB prices on hiqelectronics.com represent the full price of the product. Charges for shipping are shown separately on the website.

HI-Q Electronics Pvt. Ltd. exclusively determines terms of Payment. Where customers have made an advance, and HI-Q Electronics is unable to ship the goods, we shall refund the value of the products not available. Refunds will be made to the same credit or debit card or by NEFT to the same bank account.

Hi-Q Electronics Pvt. Ltd. carefully reviews its pricing available on our website. Occasionally a small number of quotes may be wrongly priced. If we discover this, we shall contact you at our discretion:

  1. For instructions before shipping.
  2. To cancel your order. Any advances paid will be refunded to the same credit card, debit card or by NEFT.

Shipping destinations offered by hiqelectronics.com for delivery will be updated from time to time and listed online.

Couriers will attempt delivery at the delivery address specified by you in the order. You can track the packet through the courier online Tracking facility. If the package status shows as undeliverable, please call the customer service of the courier customer service helpdesk and quote your tracking number to trace your package.

International Taxes and Duties

All orders are shipped from Hi-Q Electronics Pvt. Ltd .at Hosur, India to your provided shipping address using a courier chosen by you.

Due to the nature of international shipping, customers may have to pay additional import duties and taxes at the country of destination. We are unable to calculate the quantum of these customs duty charges and when they become due. All payment of customs duty and additional fees at the destination will be your responsibility.

Unless otherwise specified in our quotation the courier will customs clear the goods at the destination and deliver them to the shipping address specified by you. You will be responsible for the payment of all import duties and taxes (destination charges) to the courier directly at the time of delivery.

Hi-Q Electronics Pvt Ltd. will not be responsible for non-delivery of orders in case such destination charges are not accepted and settled by the recipient at the delivery address.

We will not provide a refund for goods supplied in such cases.

Exchanges, Returns, and Refunds

If a  product manufactured by Hi-Q Electronics has a manufacturing defect, your sole remedy shall be to return the PCB’s in an unused condition. PCB’s should have been stored in a Humidity less than 5% and be Vaccum packed before shipping to Hi-Q Electronics Pvt. Ltd.. Hi-Q Electronics shall investigate and shall replace the Unpopulated PCB’s or refund the Unpopulated PCB value at its discretion. Under no circumstances will the amount of Refund exceed the invoice value made at the time of shipment.

The order of precedence given above shall be used to determine if the PCB’s have manufacturing defects. Default shall be IPC Class 2 unless mentioned elsewhere in customers input.

All Exchanges or returns are required to must be made within 30 days of shipping your order.  We must receive the returned goods before we will send your replacement free of cost or make a refund for the purchase cost of the Unpopulated Printed Circuit Boards to the original credit card.

Shipping charges are not refundable. All shipping costs to return the goods to Hi-Q Electronics Pvt. Ltd. factory at Hosur are to be paid by the customer.

Disclaimer of Warranties and Limitation of Liability

This site is provided by hiqelectronics.com on an “as is” and “as available” basis. Hi-Q Electronics Pvt. Ltd. makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site.

You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, hiqelectronics.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

Hi-Q Electronics Pvt. Ltd. does not warrant that this site, its servers, or e-mail sent from hiqelectronics.com are free of viruses or other harmful components. We will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

While we try and ensure that the details, descriptions, and prices of the products displayed on the Website are accurate, errors may occur. We reserve the right to correct any errors, inaccuracies, mistakes or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fulfill any order that is placed based on such erroneous, inaccurate or out-of-date information regarding pricing, shipping, payment terms, or return policies.

To the extent permitted by applicable law, HI-Q Electronics Pvt. Ltd. assumes no liability or responsibility for

  • Errors, mistakes, or inaccuracies of content displayed on the Website;
  • Personal injuries or property damage, of any nature, resulting from your access to or use of our Website or any product;
  • Unauthorized access to or use of our secure servers and any personal information stored therein;
  • Interruptions or cessation of transmission to or from the website;
  • any bugs, viruses, malware or similar that may be transmitted to or through our Website by any third party.

Indemnification

You agree to defend, indemnify and hold Hi-Q Electronics Pvt Ltd. and its affiliates harmless from and against any claims, damages, costs, expenses, including attorneys’ fees, arising from or related to your use of the site.

Applicable Law

You agree that all disputes that might arise between you and Hi-Q Electronics Pvt. Ltd. or its affiliates will be subject to the laws of India under the jurisdiction of the Karnataka High court.

Disputes

Any dispute relating in any way during your visit to hiqelectronics.com or to products you purchase through hiqelectronics.com are subject to confidential arbitration in Bangalore, India. The only exception is if you have in any manner violated or threatened to violate hiqelectronics.com’s intellectual property rights. Hi-Q Electronics Pvt. Ltd. may seek any appropriate relief in any court in India or internationally. You consent to exclusive jurisdiction and venue in such courts.

Arbitration under this agreement shall be conducted under the rules then prevailing under the Indian Arbitration Act. The arbitrator’s award shall be binding as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Site policies, modification, and Severability

Our other terms such as our privacy policy are part of this document. These policies also govern your visit to hiqelectronics.com.

We reserve the right to change our policies regarding the above Terms of Use at any time. In case

any of the terms are invalid, or for any reason unenforceable, only that point will be severed, and the remaining conditions will remain valid and enforceable.

HI-Q Electronics Pvt. Ltd.


Registered Office:

606, 2nd Floor, 80 feet Road, Koramangala 4th Block, Bangalore – 560034, India

Factory:

 9, Industrial Estate, Hosur — 635109, India

Email: rfq@hiqelectronics.com